Dein erstes Forum » My phone bill arrives and I'm b

I have to tell you I was dumb founded by what I was hearing from the Cingular ?Customer Service?? Rep. Wasn't this the same company that spent millions of dollars with their ad campaigns Levne Pánské Nike Air Max TN All černé , telephone solicitations, and those cozy family plan commercials offering free phones and wonderful plans with their smiley employees, so friendly, with their "we'll take care of you" promises? How comforting it was to know that there is still a company out there with the lost philosophy of "the customers always right". What a relief.


Let me fill you in on my latest conversations with the good people at Cingular's customer dis-service department. I have 5 phones from cingular and in all we have about 12 in my family. We liked the idea that we can have unlimited calls to others with the same service, and indeed we do. That's about the last positive thing I can say about our mobile phone service.


My final fiasco began when I lost my main phone some weeks back. This number was on all my business cards Pánské Nike Air Max TN černé šedé Levne , car magnet, internet sites, and in countless advertisements in print and online. So needless to say, I needed to keep this number.


My first call to Cingular was to report the phone lost. which I did that same night. My first question to customer service was ?How can I keep this number, yet block any out-going calls at the same time should the phone end up in the wrong hands?


Here are the options that my phone company gave me:


1) We can turn that phone off and you can purchase a new one. (Okay Levne Pánské Nike Air Max 2018.5 černé , that sounds fair, after all they practically give these phones away, so how much could another phone possibly cost.)


"Well sir, to replace the phone you lost will cost you $249.00". "I don't understand", I replied quite puzzled. "I only paid $50 for that phone when I bought it Nike Air Max 180 černé Volt CZ , plus I received a $50 rebate, so I paid nothing for it"


"Well sir, that price is only available when you sign a 2 year contract, unfortunately you don't qualify for an upgrade for another 5 weeks when your existing contracts expires on that particular phone" Okay, do you see where this is going?


So I'm forced to bring out the heavy ammo. I have no alternative at this point but to threaten to cancel all my accounts and I let them know I'm taking my entire Network of friends and family members with me. I hate to do it Pánské Nike Air Max 270 Flyknit černé Bílé CZ , but these people have to realize how serious I am in order for them to fully understand the ramifications they are facing by jeopardizing their chances of losing this large account that they spent so much time and money on to make sure we didn't fall into the hands of any of their many competitors. Basically they said, ?See yuh!?


Now I'm stuck like chuck and end up buying the cheapest phone they have and now the old number is forwarded from the lost phone I can no longer use, (yet I'm still paying for) to the new phone I was forced to purchase because I still have 6 weeks left on my contract. Are you following me so far? Now pay close attention, because this is the proverbial ?icing on the cake?.


My phone bill arrives and I'm being billed over $500. Surely there must be a mistake and I know with just one quick phone call to my friends at customer service this will all be corrected and the charges will naturally be removed due to some understandable mistake on their part. It was then explained to me why my bill was so unusually high. You see, it seems I had made several calls out of the country from the phone I reported lost and no longer had in my possession. Yes Nike Air Max 270 Bílé černé Levně , after having this account for 3 years it seems I was now making calls to Haiti and points beyond. Good thing for me I had reported the phone lost and Cingular put a calling restriction on the phone in case it turned up one day. Could you imagine if I was the one they were going to hold responsible for all those calls? I knew their fraud department would pursue this and maybe even recover my phone. ?Excuse me, what did you just say?? I asked the fine folks at the phone company. ?You want ?ME? to pay for the calls to Haiti, are you serious?? Oh yes, they were very serious. They are demanding, yes demanding Pánské Supreme x Nike Air Max 98 černé Vyprodej , as in threatening to cut off my service if I don't pay the bill from the phone that I reported had been lost over a month ago.